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Unfortunately once again we are facing significant disruption within the supply chain. Key issues are :

  • Delays at international shipping terminals

  • Delays with raw materials required to manufacture the product or packaging

  • Shortages of drivers

  • Increased demand on the delivery network in the lead up to and including Black Friday & Christmas

  • Pickers & packers off work isolating with Covid

  • Increased demand from the consumer in certain product categories

We aim to dispatch all orders within 7 working days, with options available at checkout for express delivery or click and collect.

Own Brand Label Pet Food

Yesterday the supplier of our own label brands advised they have been forced to change the delivery lead times to 7 working days. (We normally receive our deliveries within 48hours).

This is very frustrating as you can imagine. We will attempt to keep the shelves well stocked but as we had no time to prepare for this we may expect some shortages until the problem is resolved.

We would recommend customers plan in advance, especially if your pet has food allergies or intolerances and place advance orders for your food to ensure your supply is not disrupted.

Brands affected are -

Super Premium Cat

Super Premium Dog

Harry's Naturals Dog

Harry's Naturals Cat

Harry's Grain Free Dog

Harry's Grain Free Cat

Harry's Superfood 65 Dog

Connoisseur Cat

We apologise in advance for any delays and will try our best to get stock in as quickly and efficiently as possible.

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