top of page

New Cancellation Policy

Writer's picture: Ingleby Pet SuppliesIngleby Pet Supplies

ℹ️ IMPORTANT ℹ️


Due to a high number of last minute cancellations, reschedules and no shows we have taken the difficult decision to update our cancellation policy.


Effective from 1.12.23.


Cancellations and reschedules less than 24 hours before the scheduled day & time of the appointment = 50% of the cost of the groom.


No shows = 100% of the cost of the groom.


All cancellation fees must be paid in full prior to rebooking.


Repeat offenders will be removed from our books.


Advance payment for nail trims and new customers is still required in full at the time of booking and is non-refundable in the event of a cancellation or no show.


84 views0 comments

Recent Posts

See All

Comments


Shop

Address

Unit 3C Keld House

Allensway

Thornaby

TS17 9HA

Shop Opening Hours

Monday - 9am - 5pm

Tuesday - 9am - 5pm

Wednesday - 10am - 5pm

Thursday - 9am - 5pm

Friday - 9am - 5pm

Saturday - 9am - 4.30pm

Sunday - Closed

Thanks for submitting!

Get Special Deals & Offers

Find us on social media!

  • White Facebook Icon
  • White Instagram Icon

© 2025 Ingleby Pet Supplies LTD. Unit 3C Keld House, Thornaby TS17 9HA. Company number 08881395. VAT registered 217343916.

bottom of page