Our new loyalty scheme launches today! Complete your card with 5 full grooms to claim a £5.00 discount voucher to redeem in store!! T&C...

⭐ Customer Update ⭐ From the start of the pandemic we took steps within our business to protect staff and customers, many precautions...

Did you know we stock a full range of products to protect your dogs and cats from fleas and ticks. You should use products all year round...

Our groomers work with difficult dogs everyday. But there is a fine line between a difficult dog becoming a dangerous dog. The hardest...

Pre-Grooming Consultation You can generally expect the following from your BIGA groomer before grooming begins: General Health Check –...

We have been waiting for updated guidelines for groomers since the Governments announcement on 22nd February regarding the timeline for...

Following today's lockdown update I can confirm we will be resuming a staggered return to work approach for our 3 groomers enabling them...

Our salon has been closed for 4 weeks now and we realise your dogs are starting to look a bit hairy! So I just wanted to post another...

Following advice from CFSG and DEFRA and the UK Government, we can confirm that for health & welfare purposes we will remain open for...

We have been following CFSG (Canine Feline Sector Group) Guidelines since May and not much has changed since then with regards to how we...

We normally offer several services in store that involve us coming into close contact with either you or your pet. Due to restrictions...

Our diary is starting to fill up fast for December appointments. This year due to the impact of Covid on the business we have less...

Im doing a nail trimming afternoon at Ingleby Pet Supplies in Thornaby on Weds 16th - £5.00 per pet for rabbits and guinea pigs....

So far in August 2020 we have had 12 dogs "no show" or cancel with just a few minutes notice📅. This equals - £400 lost revenue and up to...

We have been open right through lockdown and continue to open 5 days a week. We hope to resume 7 day opening at the start of July....

We normally offer a walk in service. However at the moment its not practical. Heres why....... 1. Social distancing. If we need you or...

Our opening hours are now extended to : - Tues, Wed, Thur, Fri 9am - 5pm Sat 9am - 4.30pm Closed Sun & Mon. Home delivery is still...

In anticipation of our salon re-opening we have had to create a new set of T&C which will be in place for the time being. All customers...

Existing customers can request to be added to our priority waiting list for grooming appointments. If you already had an appointment and...

While our grooming salon is closed you may need some extra help brushing at home. This is a great video showing how to brush with a...